Technical Support Engineering Manager
Company: VirtualVocations
Location: Provo
Posted on: April 6, 2025
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Job Description:
A company is looking for a Manager of Technical Support
Engineering.
Key Responsibilities
Build and develop a strong team of engineers while managing the
hiring process
Improve support offerings and operations for existing and new
products
Coordinate staffing and scheduling for on-call rotations and manage
customer escalations
Required Qualifications
3+ years of experience in hiring and managing technical teams
Experience in a customer-facing support role
Strong experience in handling escalated customer issues
Passion for process development and data-driven decision making
Experience working cross-functionally to enhance processes and
resolve issues
Keywords: VirtualVocations, Provo , Technical Support Engineering Manager, Executive , Provo, Utah
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