Dental Customer Service Representative
Company: VirtualVocations
Location: Provo
Posted on: April 6, 2025
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Job Description:
A company is looking for a Dental Customer Service
Representative.
Key Responsibilities
Answer a high volume of inbound calls regarding dental claims,
benefits, premiums, and eligibility
Provide accurate information and solutions to problems while
documenting all aspects of calls
Maintain up-to-date knowledge of benefit information and follow
HIPAA guidelines to protect member health information
Required Qualifications
High school diploma or equivalent
Prior customer service experience, preferably in a medical or
dental office
Practical knowledge of medical or dental terminology and diagnosis
coding preferred but not required
Ability to type a minimum of 25 wpm and proficiency with Microsoft
Office applications
Strong ability to work independently in a fast-paced, work from
home environment
Keywords: VirtualVocations, Provo , Dental Customer Service Representative, Sales , Provo, Utah
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