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Call Center Manager

Company: VirtualVocations
Location: Provo
Posted on: April 6, 2025

Job Description:

A company is looking for a Call Center Manager (Remote).
Key Responsibilities

Oversee day-to-day operations and ensure high-quality customer service
Collaborate with teams to implement service lines and manage workflow
Develop strategic project plans and maintain compliance with corporate policies

Required Qualifications

Bachelor's Degree in a related field
Minimum five years of management experience in a healthcare or insurance call center
Availability to work Monday through Friday, with rotating weekend and holiday coverage
Willingness to participate in a rotating on-call schedule

Keywords: VirtualVocations, Provo , Call Center Manager, Executive , Provo, Utah

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